Terms & Conditions

When you engage massage services from Comfy Home Massage, you are deemed to have read and agreed to the following terms and conditions:

Deposit:
All accepted bookings will require a 50% deposit of the price of treatment for the session to be confirmed.
Cancellation Policy:
For bookings cancelled less than 3 hours before the appointment time, the 50% deposit will be forfeited.
For bookings cancelled 3 hours or more before the appointment time, a cancellation charge of 20% will apply.
Late Appointment:
Any late appointment by customers, the session will be shortened depends on the availability of our massage therapists.
No Show:
In the event that the customer is not available at the appointment time, Comfy Home Massage staff will contact the customer for 15 minutes.  If the customer remains uncontactable or is unable to receive the treatment within the arranged booking slot, the 50% deposit will be forfeited.
Sexual Services:
The Customer shall not engage Comfy Home Massage staff in any sexual service or act of indecency. The Customer shall not himself or herself partake in such acts during the course of the service. “Sexual service” includes sexual intercourse, oral sex and masturbation. “Act of indecency” includes any touching of another person’s private parts.  The customer understands that any illicit, sexual or aggressive remarks, advances or gestures will not be tolerated and will result in the immediate termination of the treatment/session, and the customer will be liable for full payment of the scheduled appointment.
Indemnity:
Comfy Home Massage will not be held responsible for any claims arising out of any injury, damage or loss of life as a result of services provided by its staff and this includes all costs and expenses incurred as a result of such claims.